Perhaps I could start a business?

One thing you have to understand about Grandy is that she is very much the diplomat when it comes to confrontational issues. All day long she must take information from people, and turn it into something that makes sense. She crafts the language in a way that people don't realize there is an issue, or it takes them a while to figure out they've been told off.

It's truly an art. I used to be told that when I was on the phone arguing discussing important issues with someone, I could have told them to F-Off and they wouldn't have figured it out for about 10 minutes, or well after I was off the phone with them.

When a message needs to be delivered, Grany is looked upon to craft the message in a way that it is as painless as possible, without losing the purpose in the process. It's a fine line.

One must think of statements they currently use and translate them. For example:

Instead of: Can you believe this sh!t? You might say: Really?

Instead of: You really screwed this up. You might say: How can we fix this?

And if someone is just not getting it, you might try the ever important: Please explain to me what your next action is so I know we're on the same page.

Grandy has been called upon to draft emails and letters for friends and family alike, when they don't want to craft the difficult message.

Got a letter you need sent to the editor?

Opposing a direction being taken by the school board and you want to raise awareness?

Need to clarify something with your boss to cover your ass confirm an understanding?

Have you got a family member making you nuts and you need a succinct way to let them know they bite?

Need to tell a customer no?

There is no license for this skill, nor a certificate. Grandy just thinks that everyone should have a proof-reader in their corner to clean things up and make sure your actual point is heard.

It's quite liberating...really!

This will avoid messy emails like this: We are going to have a mandatory meeting for everyone on Wednesday afternoon. You will find out the time of the meeting early Wednesday afternoon. Make sure you all attend.

I could have SO helped this man avoid anxiety in the ranks.

So...if you've got a need, please tell Grandy how she can fill it. Want me to write a letter for you? An Email? Need to bounce something off Grandy?

I may struggle in my computer and technical skills...but I've got the communication thing down.

Come on, lay it on me. :)